Privacy Policy

Privacy Policy
Effective Date: July 27, 2025

At Crestvale Group LLC ("Crestvale," "we," "us," or "our"), your privacy is important to us. This policy explains how we collect, use, store, and protect your personal information when you use our website, systems, and services.

1. Information We Collect

We may collect the following types of personal data:

Contact information (such as name, email address, phone number)

Business details (company name, website, industry)

Booking data and calendar activity

Payment and billing information (via secure third-party processors)

Site usage data, including cookies, browser type, and device metadata

We only collect information that is necessary to deliver our services or fulfill a contractual obligation with you.

2. How We Use Your Information

We use your data to:

Deliver and manage services you purchase or access

Respond to inquiries or support requests

Improve the quality and performance of our website and offerings

Analyze usage trends and system performance

Comply with legal obligations

We process your data based on consent, legitimate interest, or contractual necessity.

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

Authorized service providers (such as CRMs, payment gateways, scheduling tools)

Legal authorities if required by law

Contractors or affiliates bound by strict confidentiality agreements

We take commercially reasonable steps to ensure your data is handled securely by any third parties.

4. Data Retention

We retain your data only as long as necessary to deliver the services, resolve disputes, or meet legal obligations. You may request deletion of your data at any time.

5. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

Access your personal information

Correct or update your information

Request deletion of your data

Withdraw consent for data use

Object to or restrict data processing

To exercise these rights, please email us at: [email protected]

6. Cookies and Tracking

We use cookies to track usage, manage sessions, and enhance your browsing experience. You can manage cookie settings in your browser. Please refer to our [Cookie Policy] for full details.

7. Third-Party Links

Our website may link to external platforms we do not control. We are not responsible for their privacy practices or policies. Use external links at your own discretion.

8. Data Security

We use SSL encryption and standard security protocols to protect your information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

9. Policy Updates

We may update this Privacy Policy from time to time. Continued use of our website or services constitutes your acceptance of any changes. We recommend checking this page periodically for the latest version.

10. Contact Us

If you have questions or concerns about how your data is handled, please contact:

Crestvale Group LLC
Email: [email protected]